Return and Restocking Policies
RETURN POLICY & RESTOCKING FEES
If you are dissatisfied with your purchase for a valid reason, you are welcome to return your item to us within 10 days of delivery. We will let you know the cost associated with this as you the customer will be responsible for the cost of all freight incurred.
We do not accept any returns or cancelations on CUSTOM orders.
Your refund will be issued once the returned item(s) arrive at our shop and is inspected.
Note: All returns must be pre-approved by Worthy's Run Furniture and a 30% restocking fee will be issued on all returned items.
30% restocking fee on returned items.
When the item(s) arrive at our facilities, they will be thoroughly inspected by our highly trained furniture inspectors. If there is any damage found on the piece(s), the amount of your refund will be based on the condition of the furniture. It is highly recommended that before you package your items to send back to us that you carefully document with photos the condition of your furniture. If your pictures fail to show the product clearly, your refund amount will be left to our discretion. If the furniture leaves your home in perfect condition and the item arrives in a damaged state, you will be responsible to contact the insurance of the carrier to recoup any losses.